What time is check in/out?
check in starts at 3pm and check out is at 11am. If you need some extra time to check out, this is fine, but please let us know at the reception.
Do you have a guest kitchen?
We have a guest kitchen equipped with all appliances ready to use from 1 till 11 pm. Next to it is our BRING YOUR OWN area, this is the only area where you can enjoy your own food and drinks. Also, feel free to store your groceries in our fridge, the only rule is – LABEL YOUR FOOD with your booking's name and departure date, you can find labels next to the fridge!
can I do my laundry?
We have a Laundry room with a washing machine and a dryer for our guests to use (washing detergent and fabric softener available too) for 4 euro's each (8 euro's for washing and drying). There are also several laundromats in the area, so if our laundry station is busy, we would be happy to direct you to one nearby.
Do you have food/drink facilities?
Yes! King Kong has its own restaurant & bar. The restaurant serves the breakfast buffet from 08:00 until 11:00 and lunch until 17:00. Furthermore, we also serve homemade pizza's that are baked on our wood oven every evening.
Do you have lockers ?
We do have lockers for your personal belongings. In our dorms the lockers are large enough to fit a backpack along with other smaller belongings to ensure security. You will need a padlock for our lockers, you can bring your own however it is possible to buy one when you arrive at the hostel reception for 5 euro's.
Do you have a curfew?
We do not have a curfew. We have 24/7 reception and night security staff that will be able to let our guests into the hostel, so coming back in the late hours is no problem at all. However, please be considerate of our other guests when coming back late at night!
Can I smoke in my room?
We have a non-smoking policy indoors. Anyone caught smoking inside the hostel will be fined. The fine can go up to 200 euro's, depending on the circumstances. However, you are welcome to enjoy a cigarette on our front terrace.
Do you have internet access?
Free Wifi is available throughout the entire hostel. We also a desktop computer in our lobby for our guests to use any time they wish and free of charge.
Are there showers in every room?
All our rooms/dorms have en-suite bathrooms. In the loft the bathrooms are shared with the other guests that are staying in the room with you. There you can find two bathrooms, one for women and one for men, however all other rooms have mixed bathroom facilities.Hair dryers are available in all rooms.
Are linen and towels included in the price?
Yes! We provide every guests with clean bed linen and towels. Please keep in mind that sleeping bags are strictly not allowed.
how can I make a group booking?
We consider groups of 10 or more guests a group booking. However, if you are a smaller group of friends or family you can also get your own private room, such as the Full House or a 6 Persons dorm, in this case you can make a straight booking via our website.
If you have a bigger group please use this form.
Do you have parking facilities?
No, there are paid parking facilities all around the Hostel, but they are very pricy! The cheapest and easiest way to park your car is a Park+Ride lots at the edge of the city. These locations always offer direct public transport connections to the city center. You can be in the heart of the city within 20 minutes, without any parking problems. The P+R lots are located at the metro stations Alexander, Capelsebrug, Hoogvliet, Kralingse Zoom, Meijersplein, Slinge and at tram stop Noorderhelling.
Do you have age restriction?
We do not allowed guests under the age of 18 to sleep in shared dorm. Under age guests can only stay with us if the reservation is in a private rooms and accompanied by a guardian.
Are pets allowed?
Pets are not allowed in our Hostel. However, we might make exceptions for small companions when reservations are made for one of our private Studios. Please get in touch!
do you have an elevator?
No, we do not have an elevator but we do have lots of stairs. Keep it in mind and travel light!