Please do not disturb
Please keep your sound level down between 11 PM and 8 AM in the morning. Although this might seem a difficult thing to do when you had a few beers, please try. You don’t want to upset our night porter.
Keep it clean
You are responsible for keeping it clean, especially if you make it dirty (guest kitchen). We clean you room and change your sheets but we ain't your mama.
We are not a party Hostel
There are some strict Dutch laws when it comes to the use of drugs and smoking weed and cigarettes. This means:
1. You have to respect our non-smoking policy in the building, if this rule is broken you will have to leave immediately and a fine of 200 euros must be paid.
2. You are only allowed to smoke pot (or any crazy stuff) in a coffeeshop. Smoking it in or outside our building is strictly forbidden. Smoking weed in our hostel or terrace means you will have to leave the hostel immediately.
3. Consuming excessive amounts of alcohol within the premises of the Hostel is strictly prohibited. The management reserves the right to confiscate alcohol found on the premises.
4. Illicit drugs of any kind will not be allowed or tolerated in the hostel, this includes the usage of laughing gas tanks. Guests found with any drug paraphernalia will be immediately asked to leave the hostel. If this is the case and guests are unwilling to leave, the proper authorities will be called.
Reservation can only be done online via our website and common booking channels. In order to make a booking you must either have a credit card or pay immediately online with your debit card (booking.com only).
Changes to existing Reservations
For a change in your existing booking send an email directly to our office. You will then receive a personal email confirming the requested change. If you do not receive this confirmation, check your spam box. If you did not receive any mail at all, the change has not been processed.
The standard cancellation policy for individual reservations are 48 hours prior to arrival unless it is non-refundable booking. Group bookings have a different policy.
We require a 10 euro’s cash deposit for your keycard. In case you lose of forget to return your keycard at the check out, we keep your deposit.
Check out can be done at any moment before 11 am. You are requested to bring down with you the sheets, pillow case, duvet cover and towel down to reception. Rooms might be checked before the check out procedure is completed. In case case any disturbance is left in the room, we are allowed to make extra charges and hold the key deposit.
Late check out
In case you do not check out on time (11 am) and you did not inform the reception, we are allowed to keep your deposit. If check out is not done until 1 pm, an extra night will be charged.
The guest kitchen is available from 11 am until 11 pm. These times might change depending of events and availability.
In the hostel we have a designated area where you can consume your own drinks and food. This is the Bring your own area and is right beside the Kitchen. Consuming your own drinks and food in our Restaurant area is not allowed.